

questions and answers
Shipment
How much does shipping cost?
For shipping within Germany, we charge a flat rate of €6.90 , and for seed orders, it's just €3.90 . We want to offer you a special shopping experience – for orders over €150, we cover the shipping costs for you, so your order will be delivered to your home free of charge.
How long does shipping take?
We know how important fast and secure deliveries are. That's why your order will be carefully packaged and insured within Germany to ensure it arrives safely. Delivery time is typically 1-4 business days , so you can have your desired products in your hands soon.
Which company does shipping?
We ship with DHL.
Is the shipping insured?
Yes, our deliveries are insured.
Where does it ship to?
We ship within Germany to Belgium & Luxembourg.
return
Can I return my items?
Yes. We offer a 14-day return policy. After receiving the goods, you can easily return the item within 14 days.
My item is defective, what now?
If you find any defects in the product quality, you have the option of returning the item to us within 14 days.
Who bears the return costs?
The return shipping costs are usually borne by the buyer, unless the item is defective or due to a manufacturing error.
payment
What payment options do I have?
With us you can pay with all common payment methods via PayPal or simply by bank transfer.
Is my payment secure?
Yes, we only work with well-known and trusted payment providers.
Do you have any further questions?
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